Doctors Walk In Medical Clinic — Health in London

Reviews of Doctors Walk In Medical Clinic

• Alexander

  Added 2016.09.13

  I feel the need to write a review here for those that are looking for a walk-in clinic and are reading these reviews. I almost did not go to this clinic (on a Sunday morning) because my husband read all of the terrible reviews and was worried for me. In the end I went regardless and was absolutely surprised to find out that not only was every person there amazingly friendly and helpful, but that it was a quick visit and I was out the door in an hour at best. The receptionist was lovely and the Doctor I saw (Dr. Parry) were both professional and lovely to chat with. Nay sayers love to complain and that is what you find here in the reviews. I am not trying to say that the complaints below do not have reason, but those who have good experiences tend to leave it at that. A good experience. Those who do not, need to vent. Understandably. I write this review simply to let those who are searching know that this is not a terrible place. I may even go so far as to say that it was one of the best walk-in clinics that I have visited. I moved to Quebec for several years and if you want to know a really terrible experience at a walk-in, go for a visit! 10 hours waiting, people in the waiting room sobbing, a telephone line that you need to call to book an appointment for the waits are just too long for you to bother to sit in the room, understanding that though you signed up, you may never be seen that day ... London... you honestly have it good here.
• William

  Added 2016.05.12

  Walked in, sat for about 15 mins, and then went into the Shoppers next door to call other clinics asking if they were busy. I then respectfully asked them to take me off the waiting list. There were 7 people before me, which is totally okay! However, the way the pace was going, I couldn't stand the idea of staying. People were wanting to get out of there before being seen. The wait times are super long. I didn't know they only accepted cash, they didn't tell me upfront. They didn't know how much the form I needed signed was going to cost, and I needed to go to an ATM, so they told me just to take out a large amount and go from there. I would have appreciated it prior to know all of that. I understand clinics can take a while, but it was disappointing to see people that were there waiting for such a long time.
• Daniel

  Added 2016.04.16

  I’ve been to this clinic multiple times and have had good experiences every time. The wait is generally long, though reasonable considering how busy they are and I have never had a concern about the professionalism of the doctors or staff. When referrals have been required, they are completed in a timely manner and information is communicated well.
• Cole

  Added 2016.03.07

  Crazy!!! Would have been faster to go to emergency dept
• Christian

  Added 2015.12.26

  Your customer service experience is directly related to the energy you project so if you go in there ready to argue and complain about things then you likely will not have a positive experience.
• Luis

  Added 2015.10.06

  This is one of the only clinics I know of that is open on Saturdays AND Sundays so we are pretty blessed to have access to this service; the ER is the only other option and if I am going to have to wait two hours to be seen by a Doctor then I prefer 1) to have free parking 50' away from the front door, 2) a Shopper's Drug Mart next door to fill my new perscription and get a snack or a drink while I wait and 3) a Starbucks beside the building so I can get a delicious coffee.
• Wyatt

  Added 2015.07.29

  Due to the shortage of family doctors in the city (and for those of us who have family docs, the shortage of ‘emergency’ appointments) there will be a delay when using a walk-in clinic however if the standard of care is good (as it is here) then spending some time in the waiting room isn’t a big deal.
• Jordan

  Added 2015.06.23

  Like any clinic in the health care profession there will be a wait; it is what it is. I have visited this clinic many times over the years, mostly for child related illnesses, strep throat, etc. Never had an issue with the attending doctors or the reception staff. It is busy, they work long hours and they are dealing with impatient and ill people every day- they do their best.
• Thomas

  Added 2015.04.11

  This is the most un efficient drs office wait times 3hrs or greater